Cash App Class Action Settlement 2025: If you used Cash App between August 23, 2018, and August 20, 2024, you could be eligible for a payment of up to $2,500 as part of a new class action settlement. But you must act before the November 18, 2024, deadline.
Cash App, the popular mobile payment platform owned by Block, Inc., has agreed to a $15 million class action settlement following serious data breaches that allegedly led to unauthorized access, fraudulent transactions, and unresolved account errors for users. If you’ve been affected, you may be entitled to compensation for financial losses and the time you spent dealing with the aftermath.
In this guide, we break down who qualifies, how much you can claim, what documentation you need, and all the important deadlines to keep in mind.
What Is the Cash App Settlement About?
The class action lawsuit stems from two major security breaches that exposed users’ personal and financial information:
- April 2022 Incident: A former employee reportedly accessed sensitive customer data without proper authorization.
- October 2023 Incident: Fraudsters allegedly gained access to Cash App accounts by exploiting recycled phone numbers still linked to user profiles.
As a result, affected users reported unauthorized transactions, identity theft risks, and ongoing account issues. The legal case claimed that Cash App failed to safeguard user data properly, prompting a $15 million settlement to resolve the matter.
Who Is Eligible for a Payment?
To qualify for a payout from the Cash App class action settlement, you must meet the following criteria:
- Used Cash App or Cash App Investing between August 23, 2018, and August 20, 2024
- Experienced unauthorized access to your personal information or account
- Suffered from fraudulent activity, such as unauthorized transfers or withdrawals
- Faced unresolved errors with your Cash App or linked financial accounts
Even former users who no longer have a Cash App account can file a claim, as long as they meet the eligibility requirements.
How Much Can You Claim?
Eligible users may receive compensation based on their specific losses:
- Up to $2,500 for Out-of-Pocket Losses: This includes documented financial damage like fraudulent charges, credit monitoring services, or bank fees.
- Up to $75 for Lost Time: You can be reimbursed $25 per hour for up to three hours spent addressing issues related to the breaches.
- Additional Compensation for Fraudulent Transactions: If you can provide proof of unauthorized charges tied to the data breach, you may qualify for further reimbursement.
How to File a Claim
Filing a claim is simple if you follow these steps:
- Confirm Your Eligibility: Ensure you meet all the criteria mentioned above.
- Gather Documentation: Collect any relevant evidence, such as credit reports, bank statements, receipts, or police reports that support your claim.
- Complete the Official Claim Form: The form is available on the official Cash App settlement website.
- Submit Your Claim: You can upload your completed form and documents online or mail them to the address provided on the website.
Important: The claim submission deadline is November 18, 2024.
When Will Payments Be Sent?
If the court approves the settlement at the final approval hearing on January 13, 2025, payments are expected to begin mid to late 2025. The exact timing will depend on several factors:
- Claim Verification Process: All claims will be reviewed to confirm validity.
- Possible Appeals: Any objections or appeals could delay the process.
- Payment Method Chosen: Electronic payment options like PayPal, Zelle, or direct deposit will be faster than mailed checks.
Stay Updated on Your Claim
To check the status of your claim or get assistance:
- Call the Settlement Administrator: Dial 1-866-615-9740 and provide your Claimant ID and Confirmation Code.
- Watch for Emails: Check your inbox for official updates or requests for more documentation.
- Monitor Your Payment Method: Keep an eye on your bank account, PayPal, or other method you selected when filing.
Quick Summary of the Settlement
| Key Detail | Information |
|---|---|
| Total Settlement Amount | $15 million |
| Maximum Individual Payout | Up to $2,500 |
| Eligibility Period | Aug. 23, 2018 – Aug. 20, 2024 |
| Claim Deadline | Nov. 18, 2024 |
| Final Court Hearing | Jan. 13, 2025 |
| Expected Payment Distribution | Mid to Late 2025 |
| Support Phone Number | 1-866-615-9740 |
Frequently Asked Questions (FAQs)
What documents do I need to submit with my claim?
Acceptable documents include bank statements, receipts, emails, police reports, or any official proof of unauthorized transactions or data access.
Can I file a claim if I deleted my Cash App account?
Yes, former users can still file a claim if they meet the eligibility criteria.
How will I get paid?
You’ll receive your payment through the method you choose on the claim form—options include PayPal, Zelle, direct deposit, or mailed check.
Final Thoughts
If you used Cash App between 2018 and 2024 and dealt with unauthorized activity or account issues, you could be entitled to a significant payout. With a deadline of November 18, 2024, it’s important to act now collect your documents, file your claim, and make sure you don’t miss out on your share of the $15 million settlement.
For the most accurate and updated information, visit the official settlement website or call the administrator directly at 1-866-615-9740.